Product: Southeast Toyota Finance Customer Care Clear all filters (0 of 34 reviews match)
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Good afternoon, I have a problem with a car. it was my dads car and he has passed away now when i called the place to find out about a car title. i was told to send the death Certifictes to the office and they would realease a lean on the car. so i sent out the proof....
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

1.0
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Southeast Toyota Finance Customer Care
#1393482
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Southeast Toyota Finance - Never answers phone

Why have a number listed to contact you all of we’re having issues and you not answer?! I’ve been on hold for 2 hours. Is there really a customer service department??
1.0
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Customer service
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Southeast Toyota Finance Customer Care
#1328339
The representatives and supervisors at Southeast Toyota Finance were so rude and unaccommodating that I will never deal with Toyota again in my life. I never want to own another Toyota let alone ever have to deal with this company. It was definately emotially damaging...
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1.6
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Southeast Toyota Finance Customer Care
#1322722
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Southeast Toyota Finance - Great Experience

I have had both my new Toyotas Financed through Southeast Toyota Finance... they are great and easy to work with! Recently, I've had my circumstances changed and they've understood and worked with me on it. I really like the fact that they seem to care .Great customer service!
4.3
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Advertised vs Delivered
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Southeast Toyota Finance Customer Care
#1270355
This is the worst company to deal with. Their customer service and representatives are horrendous to speak with. My husband has been dealing with them for past 2 months trying to get the right information and instructions so by the end of his lease he would be...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

CertainHippopotamus
CertainHippopotamus

I have also had a worst experience with them. I strongly recommend everyone not to do business with this company.

1.0
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Southeast Toyota Finance Customer Care
#1267823
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Southeast Toyota Finance - They dont answer the phone ive been on 1,hour waited my prep

They put you on hold ive been on hold 1 hour and just wasted mt prepaid minutes yes i am pissed
1.0
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Diversity of Products or Services
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Product or Service Quality
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Value for money
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Southeast Toyota Finance Customer Care
#1266704
Very very unprofessional employees,they transfer the call from a employee to another because they can not give answers
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We appreciate you sharing your experience with us. We take pride in our customer service and strive to ensure our customers’ needs are met with courtesy and professionalism.Yo...

1.0
Product
Southeast Toyota Finance Customer Care
#1263254
The communication sucks at this company. They need a class on how to communicate with each other.
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We appreciate you sharing your experience with us. We take pride in our customer service and strive to ensure our customers’ needs are met with courtesy and professionalism.Yo...

Product
Southeast Toyota Finance Customer Care
#1244424
Germain toyota preys on people who have gone through Irma traumatized a totaled car in a flood.Only to traumatize me again. Finding my car battery went 2015 Toyota corolla 21,000 mileage approx when I bought it. Is so badly upside down can't sell it. Approximately 3000...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are sorry to hear about your experience. If you would like to discuss this further, please provide a contact telephone number or contact us at the number below.Thank you,So...

Anonymous
Roger

This is one of the most bizarre gripes I've ever read here.Incoherent, rambling, lacking information but packed with emotion.You're teaching children ?Heaven help them and civ...

Product
Southeast Toyota Finance Customer Care
#1195565
Been on the phone since 10:30 this morning, asking why my balance of $0.00 three weeks ago is now at $1,208 saying i'm 51 days on being late.Refinanced through Navy Federal in December, everything was was good even got a pay off letter in the mail. Already making...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Th...

Product
Southeast Toyota Finance Customer Care
I didn't like
  • There lack of honesty
  • Complete and utter lack of customer support
  • Poor customer relations
#1186493