Product: Southeast Toyota Finance Auto Loan Clear all filters (17 of 17 reviews match)
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1.6
Details
I bought a car from a alley Toyota on May 5th..We financed through the dealer (which was a big mistake) They rushed us through the deal because it was late in the day(again their fault) After signing contract, I noticed that we were charged 7.2% interest..The financial...
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1 comment
SETFCustomerExperience
#1708474

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

Review
#1569016 Review #1569016 is a subjective opinion of poster.
Service
Southeast Toyota Finance Auto Loan
Purchased a 22019 Toyota Tacoma on April 2nd, with the first payment due May 2nd. The finance manager was informed to mail paperwork to our PO Box instead of physical address. We had not received the welcome packet or payment coupon on April 23rd, so we called...
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3 comments
Anonymous
#1705912

Lmao, right? You're responsible because you paid your car note? Wooow.

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Review
#1529385 Review #1529385 is a subjective opinion of poster.
Service
Southeast Toyota Finance Auto Loan
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
1.4
Details
Southeast Toyota Finance - Abusive company that will ruin your life to show you a lesson and get their money on time
Southeast Toyota Finance - Abusive company that will ruin your life to show you a lesson and get their money on time
Back in 2017 I helped my nephew to get a Toyota Prius to start driving for Uber to make money and get his life on track by making the downpayment and being the consignor. Unfortunately, in December 2018 my nephew was arrested and he hasn't been able to make payments...
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6 comments
Anonymous
#1672931

What a bunch of first class BS! YOU agreed to be cosigner.

As such, you are equally on the hook for the loan.

Your nephew did this to you! YOU failed to keep up with the account, which any cosigner with half a brain would have done because they realize the position they are in!

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Review
#1499824 Review #1499824 is a subjective opinion of poster.
Service
Southeast Toyota Finance Auto Loan
Cons
  • Lack of compassion
  • Greed
  • Extreme measures
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • credit score damaged
  • Late Payment
1.4
Details
They will hold your statement after statement date to increase daily fee, then push next due date out so that daily fees add up ( simple interest). Contacted them sent detail but dates dont add up. If you pay extra you will pay more interest. Just horrible experience ....
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2 comments
Anonymous
#1585032

This makes NO SENSE! Your payment is due the same day every month as per the contract!

It DOES NOT CHANGE every month. Not paying on time causes extra interest to be generated plus a late fee.

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Review
#1377549 Review #1377549 is a subjective opinion of poster.
Service
Southeast Toyota Finance Auto Loan
Bought a car from toyota..great salesman...loan co. is another story! We had to move with a very short notice after IRMA related home damages. Called to get a one month loan deferred. I was told it would be no problem, never been late in 24 payments. I then was told it...
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1 comment
SETFCustomerExperience
#1524571

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at (800) 686-3494 so that we may further discuss your concerns.

Review
#1305041 Review #1305041 is a subjective opinion of poster.
Service
Southeast Toyota Finance Auto Loan
Reason of review
Problems with payment
1.0
Details
SETF financed my Toyota RAV. They showed my payoff online and I sent a personal check for the amount thinking that I was paying them off. They sent a release of lien to the state of GA and the state of GA sent me the title to the car. SETF sent me a payoff letter...
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1 comment
SETFCustomerExperience
#1502618

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

Review
#1268254 Review #1268254 is a subjective opinion of poster.
Service
Southeast Toyota Finance Auto Loan
Cons
  • Accounting practices
Reason of review
Problems with payment
Loss
$5000
Preferred solution
SETF needs to take full responsibility
1.9
Details

Update by user Jul 11, 2018

After three months, the issue is resolved. Car was paid off on April 17, when Southeast Toyota promised the title would arrive in 10 days.

When it didn't, Southeast Toyota said wait 30 more days. When it still didn't arrive, they sent me a Release of Lien, which I had...

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1 comment
SETFCustomerExperience
#1487148

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Thank you,Southeast Toyota Finance1-800-686-3494

Review
#1257409 Review #1257409 is a subjective opinion of poster.
Service
Southeast Toyota Finance Auto Loan
Pros
  • Direct withdrawal
Cons
  • Inability to produce title after loan was paid
Reason of review
Order processing issue
Resolved

Update by user Jun 06, 2018

This issue was resolved by having my bank block SETF from further withdrawing any money out of my account. My bank also disputed the transaction and refunded the money to my account. I never received this "so called check" that was "supposedly" mailed to me on two...

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2 comments
SETFCustomerExperience
#1487059

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Thank you,Southeast Toyota Finance1-800-686-3494

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Review
#1249774 Review #1249774 is a subjective opinion of poster.
Service
Southeast Toyota Finance Auto Loan
Pros
  • Product
Cons
  • Poor customer relations
  • Awful to deal with
  • Need to do a better job
Reason of review
Problems with payment
Loss
$338
Preferred solution
Full refund
1.5
Details
Please do not get a loan with this company. It might sound like the dealership you are buying from is getting you a deal but he really isn't. There customer service is horrible and their willingness to work with you if you are unemployed I whatever is paying them $300...
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1 comment
SETFCustomerExperience
#1465974

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Thank you,Southeast Toyota Finance1-800-686-3494

Review
#1236143 Review #1236143 is a subjective opinion of poster.
Service
Southeast Toyota Finance Auto Loan
Reason of review
Poor customer service

Contact Southeast Toyota Finance Customer Service

Mailing Address:
Southeast Toyota Finance
PO Box 991817
Mobile, Alabama 36691-8817
United States
Phone:
(800) 686-3494
All Southeast Toyota Finance Contacts

Southeast Toyota Finance Reviews

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  5. 3 reviews
Southeast Toyota Finance reviews
2.0
Details
I said how the *** u charge my acct off when I stil have possession of the vehicle? His response, because u were late and we have the right to charge it off if u are 90 to 180 days late. I said I was 100 days late and I was in communication with you guys. Now I have to turn the car in and still pay this 30000 loan off....and no vehicle. Stay away from Southeast Toyota Finance...
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3 comments
Anonymous
#1469932

Nightmare of a company!!!!!!!!

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Review
#1228806 Review #1228806 is a subjective opinion of poster.
Service
Southeast Toyota Finance Auto Loan
Reason of review
Problems with payment