Product: Southeast Toyota Finance Auto Loan Clear all filters (0 of 11 reviews match)
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Bought a car from toyota..great salesman...loan co. is another story! We had to move with a very short notice after IRMA related home damages. Called to get a one month loan deferred. I was told it would be no problem, never been late in 24 payments. I then was told it...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

Product
Southeast Toyota Finance Auto Loan
#1305041
Southeast Toyota Finance told me title was mailed out from their Mobile, Alabama, office on May 1, 2018 and would take seven to ten business days to arrive in Birmingham (a bit long, I supposed, but I persevered). It's now 5/15/18 and still no title. SETF told me to...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Th...

1.9
Product
Southeast Toyota Finance Auto Loan
I liked
  • Direct withdrawal
I didn't like
  • Inability to produce title after loan was paid
#1257409
I paid my loan off on April 9, 2018 after a very long 7 years (will never do that again). I received my title in the mail in about 1 1/2-2 weeks afterwards. I'm excited until May 1, 2018 when a payment of $337 was taken out of my bank account. I contacted SETF and was...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Th...

Product
Southeast Toyota Finance Auto Loan
I liked
  • Product
I didn't like
  • Need to do a better job
  • Awful to deal with
  • Poor customer relations
#1249774
Please do not get a loan with this company. It might sound like the dealership you are buying from is getting you a deal but he really isn't. There customer service is horrible and their willingness to work with you if you are unemployed I whatever is paying them $300...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Th...

1.5
Product
Southeast Toyota Finance Auto Loan
#1236143
I said how the *** u charge my acct off when I stil have possession of the vehicle? His response, because u were late and we have the right to charge it off if u are 90 to 180 days late. I said I was 100 days late and I was in communication with you guys. Now I have to turn the car in and still pay this 30000 loan off....and no vehicle. Stay away from Southeast Toyota Finance...
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Anonymous
Anonymous

Nightmare of a company!!!!!!!!

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Th...

2.0
Product
Southeast Toyota Finance Auto Loan
#1228806
My name is Stacy I have been with Southeast Toyota for 3 years going on four, I have made my car payment for the first two and a half years with no problems before I hit a bad battle with domestic violence that me and my family had to endure and recently just left I...
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Product
Southeast Toyota Finance Auto Loan
#1216544
We have always been on time with all of our car loans (and we have had 5 prior to this). We financed a toyota sienna in Sept, and moved to a new home (renting) in Nov. with the holidays in full swing, and being blind sided by major health issues, I failed to change our...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Th...

3.8
Product
Southeast Toyota Finance Auto Loan
I liked
  • Product
I didn't like
  • Lack of compassion
  • Customer service
#1211290
I notified S.E.Toyota (Omni World Financial) that the dealership I purchased my car from had falsified my entire credit application. I spoke to a representative at Omni World before the loan was funded and she refused to escalate my concerns to their legal department...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Th...

Product
Southeast Toyota Finance Auto Loan
#1208178
November we fell behind due my husband being off.Work related. The car was picked up on January 24, 2018 after making payment on January 12, 2018. Call in and spoke with Brandi Miller one of the rudest people I think I have ever encountered in life. First off we were...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are always disappointed when a customer is dissatisfied with our service and would like the opportunity to discuss your account. Please provide the telephone number associa...

Product
Southeast Toyota Finance Auto Loan
#1180003
My husband passed away on 10/5/2017 and I have been trying to get the loan into my name so that I can sell the car.I have provided the necessary documentation numerous times via fax as requested. on 11/30, I was told to wait until 12/5 b4 following up to ensure the fax...
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Anonymous
Becky snyder

I called in 2017 to get payment extensions due to my hustand having cancer being out of work and we got behind they took the 74 extension fee out of our checking and never did...

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are sorry to hear of your experience and would like the opportunity to discuss any issues and/or concerns. Please provide the contact telephone number associated with your ...

1.0
Product
Southeast Toyota Finance Auto Loan
I liked
  • Making payments is easy
I didn't like
  • Rude representatives
  • No communication
  • Complete and utter lack of customer support
#1174823