Manufacturer: Southeast Toyota Finance Category: Leasing Clear all filters (11 of 11 reviews match)
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I leased a 2014 camry and all 36 payments were made perfectly.When i went to turn in the car i expressed my desire to buy the car. All of a sudden my credit is a big issue. I didn't want a brand new car. After hours of waiting suddenly i qualify for a 2017 camry, but...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I am sorry to hear about the experience you had. I would be happy to go over any questions you may have. Please feel free to contact me at your convenience.Thank you,I. Watson...

1.6
Product
Southeast Toyota Finance Auto Leasing
#1046827
I just got a bill statement saying I owed two months bills , and I not only know I sent them Aprils 2017 payment lease .But I have a copy of the statement and my check, I also each month send them a copy of my copy with the statement . I only owe for May and its not do...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I am sorry to hear about the experience you had. Please contact me at your earliest convenience and I would be happy to review your account. Thank you,I. WatsonSoutheast Toyot...

Product
Southeast Toyota Finance Auto Leasing
#1046444
I called due to my account being inactive online after submitting a payment to them the month before. I called to try and make the upcoming payment and was met with attitutude after attitude of being told they can't do it because the account has to be re-actived and it...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I am sorry to hear about the experience you had. Please contact me at your earliest convenience and I would be happy to review your account. Thank you, I. WatsonSoutheast Toyo...

Anonymous
Anonymous

Since YOU KNEW you had two months of payments which needed to be paid, why did you spend the money? However, there are other ways to pay other than on line. Since YOU KNEW th...

1.1
Product
Southeast Toyota Finance Auto Leasing
#1037004
My father's 96, broke his hip, and we returned his car that was leased from Southeast Toyota Finance. He had a year left on his lease. So, instead of being thankful that they can now re-lease his car and make money off it, my father's being charged the remainder of the...
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1.0
Product
Southeast Toyota Finance Auto Leasing
I didn't like
  • Way they ripped off my father
#995851
I scheduled a payment.Which I admit the date put me to 27 days past due but I had a Lein placed on my account. What I had in the account took care of that debt so it was a one paycheck set back! Which the storm we had is in a clutch also. When I got the email that...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I would be happy to review and discuss your specific situation. Please contact me directly at (800) 267-0855 extension 1757820. Thank you J. Murray SETF.

3.1
Product
Southeast Toyota Finance Auto Leasing
#955976
I have a 2014 Toyota Camry that I am suppose to pay 7% interest on but they choose to charge interest by the day. So when I send in an over payment they use it for interest. This has been going on for awhile lately. I have tried to reason with them but they explain...
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Anonymous
Anonymous

Same problem I have,they change $200@ month interest for a Camry,this is like a pawn shop on steroids,my Apris,9. 99,but monthly it's likely 40% a month i can't afford this ma...

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I am sorry to hear about the experience you had. I would be happy to review your account and go over any questions you may have. You may have signed a Simple Interest Retail C...

1.0
Product
Southeast Toyota Finance Auto Leasing
I didn't like
  • I did not like
  • Awful to deal with
#952139
Very dishonest not a very good company and over charge on their cars and loan is upside down you own more that what the car is worth the car industries needs to be control by some law and restrictions they screwing the customer no honest one as yet
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I am sorry to hear about your experience you had. I would be happy to go over any questions or concerns that you may have regarding your account with Southeast Toyota Finance....

1.1
Product
Southeast Toyota Finance Auto Leasing
#935044
Hugely inflated "wear and use charges" for my car which, when we turned it in, the dealer told us looked "brand new" and said "it looks like you never even drove it". Then we get an invoice for over $1,500 with the reminder that we can re-lease and have charges...
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Anonymous
Anonymous

Lawsuit

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I am sorry to hear about your experience. I attempted to contact you to discuss further, but was unsuccessful. If you need additional assistance please contact me at your earl...

1.0
Product
Southeast Toyota Finance Auto Leasing
I didn't like
  • Buyer beware
#883906
I turned my car in a month early with almost 12,000 less than allowed.I had to make a payment for the month I did not have the car and after a salesman telling me 'your car is in great condition' - I received a bill for over $2,000. The car was detailed again and in...
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Anonymous
Anonymous

Jessica Murray stop lying you don't do your job the customer is always right

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I am sorry to hear about your experience. I would be happy to go over any questions or concerns that you may have regarding the lease process. Please feel free to contact me a...

1.6
Product
Southeast Toyota Finance Auto Leasing
I didn't like
  • Blamed dealer
  • Misinformation
  • No help offered
#869937
I pay ahead and a little over what's required every two weeks.The 2 most recent checks I sent, they did not cash in at once. So my account showed I was overdue and now would have to be levied late charges. My bank sent the checks and had proof the checks were sent on...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank You we would appreciate you sharing your experience with us. It is through feedback from our valued customers that we are able to improve our services. We want to assu...

1.1
Product
Southeast Toyota Finance Auto Leasing
I liked
  • Frustrating
#869928