Product: Southeast Toyota Finance Auto Leasing Clear all filters (18 of 18 reviews match)
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We got our final bill to outright own our RAV4.A few days later we wake up to find it missing from the driveway, turns out it was repoed. Why? We were one payment behind and some little extra from a couple previous months that we cleared with them while we fell in hard...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. If you would like to discuss this further, please provide a contact t...

Anonymous
Anonymous

You're a fool that knows nothing about the situation. Great input Mr. Anonymous.

1.0
Product
Southeast Toyota Finance Auto Leasing
#1110927
Bought my Toyota from Germain Toyota in Naples.Salespeople are not forthright and southeast Toyota Financial is a dishonest company. Just a horrible experience and have a car that has few accessories I requested. Cannot check every thing over and over as they wheel and...
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Anonymous
Anonymous

Exactly what did the LENDER do which was dishonest? All of the problems..everyone of them was between you and the dealer!

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. If you would like to discuss this further, please provide a contact t...

1.0
Product
Southeast Toyota Finance Auto Leasing
#1107969
Toyota has some pretty good vehicles but overall a waste of time with bad deals.From the time I started my "deal" with Toyota 3 years ago at Al Hendrickson Toyota to the end of my lease, only to get a lease termination bill that was equivalent to more than 1 year of my...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are sorry to hear about your experience. If you would like to discuss this further, please provide a contact telephone number or contact us at the number below.Thank you,So...

Product
Southeast Toyota Finance Auto Leasing
#1106972

Southeast Toyota Finance - Military early termination

#1070520
1.0
Details
Ive got called for a deployment overseas. The vehicle has been turned in after 4 months of use. The company want to charge me $1800 for extra miles. In my contract I have 45,000 miles for 36 months. Ive turned in the vehicle with 14,995. And they say I have to pay extra??? Its going to be a lawsuit and the court will help them understand the contract and the law.
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I would never suggest and would urge anyone thinking about financing their car with Southeast Toyota not to.They are a horrible company and show absolutely no loyalty to their customers (I was a customer with them for 3 years was never late on any payments until I...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we appreciate your feedback. Our customers are important to us, so we appreciate every opportunity to assist. Please provid...

1.1
Product
Southeast Toyota Finance Auto Leasing
I didn't like
  • Very poor customer service
  • Confused my account with another person
  • Double and tripled billed me
#1072195
I leased a 2014 Toyota Corolla for 36 months.Never missed a payment - always paid on time. When my lease was about to end, I filled out a request on the SETF website to extend my lease another three months to terminate in July. I received a call that in order to extend...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we appreciate your feedback. Providing great service is our priority. You are welcome to contact us directly if you would l...

Anonymous
John

Check this out from 2008: http://www.ripoffreport.com/reports/toyota-financial-services/owing-mills-maryland-21117/toyota-financial-services-repossessed-my-leased-vehicle-clai...

Product
Southeast Toyota Finance Auto Leasing
#1061366
I leased a 2014 camry and all 36 payments were made perfectly.When i went to turn in the car i expressed my desire to buy the car. All of a sudden my credit is a big issue. I didn't want a brand new car. After hours of waiting suddenly i qualify for a 2017 camry, but...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I am sorry to hear about the experience you had. I would be happy to go over any questions you may have. Please feel free to contact me at your convenience.Thank you,I. Watson...

1.6
Product
Southeast Toyota Finance Auto Leasing
#1046827
I just got a bill statement saying I owed two months bills , and I not only know I sent them Aprils 2017 payment lease .But I have a copy of the statement and my check, I also each month send them a copy of my copy with the statement . I only owe for May and its not do...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I am sorry to hear about the experience you had. Please contact me at your earliest convenience and I would be happy to review your account. Thank you,I. WatsonSoutheast Toyot...

Product
Southeast Toyota Finance Auto Leasing
#1046444
I called due to my account being inactive online after submitting a payment to them the month before. I called to try and make the upcoming payment and was met with attitutude after attitude of being told they can't do it because the account has to be re-actived and it...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I am sorry to hear about the experience you had. Please contact me at your earliest convenience and I would be happy to review your account. Thank you, I. WatsonSoutheast Toyo...

Anonymous
Anonymous

Since YOU KNEW you had two months of payments which needed to be paid, why did you spend the money? However, there are other ways to pay other than on line. Since YOU KNEW th...

1.1
Product
Southeast Toyota Finance Auto Leasing
#1037004
Horrible experience with the customer care personnel at the call center Literally they wanted to takeover the vehicle over the phone even though the lease is still not over and all the payments are on time always.They refused to do the inspection at dealer's place for...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

I am sorry to hear about your experience. I would be happy to go over any questions or concerns that you may have regarding the lease process. Please feel free to contact me a...

1.0
Product
Southeast Toyota Finance Auto Leasing
#1021169
My father's 96, broke his hip, and we returned his car that was leased from Southeast Toyota Finance. He had a year left on his lease. So, instead of being thankful that they can now re-lease his car and make money off it, my father's being charged the remainder of the...
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1.0
Product
Southeast Toyota Finance Auto Leasing
I didn't like
  • Way they ripped off my father
#995851