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Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End
Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End
Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End
Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End
Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End
Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End
I leased a 2015 Toyota Camry SE and kept it for 39 month(Extended lease for 3 months). I always made all lease payments on time and took the car to the Toyota dealership (35 miles away) for all the regular maintenance. When I returned the car last month, it was in...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Our records indicate that you have spoken with a representative in regards to your concern. If you have any further questions or concerns, please contact us.Thank you,Southeas...

1.7
I liked
  • Product
I didn't like
  • Lack of compassion
  • Payment center
  • Complete and utter lack of customer support
#1251917
I paid my loan off on April 9, 2018 after a very long 7 years (will never do that again). I received my title in the mail in about 1 1/2-2 weeks afterwards. I'm excited until May 1, 2018 when a payment of $337 was taken out of my bank account. I contacted SETF and was...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Th...

I liked
  • Product
I didn't like
  • Awful to deal with
  • Need to do a better job
  • Poor customer relations
#1249774
The communication sucks at this company. They need a class on how to communicate with each other.
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We appreciate you sharing your experience with us. We take pride in our customer service and strive to ensure our customers’ needs are met with courtesy and professionalism.Yo...

#1244424
I need to talk to someone
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We appreciate you sharing your experience with us. We take pride in our customer service and strive to ensure our customers’ needs are met with courtesy and professionalism.Yo...

#1239364
Nothing because they close at 6
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Anonymous
Quantay McCoy

Hello,I called customer service this morning to make a payment arrangement for my car payment and the CSR was not nice at all. She told me that she could make a payment arrang...

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We appreciate you sharing your experience with us. We take pride in our customer service and strive to ensure our customers’ needs are met with courtesy and professionalism.Yo...

#1236353
Please do not get a loan with this company. It might sound like the dealership you are buying from is getting you a deal but he really isn't. There customer service is horrible and their willingness to work with you if you are unemployed I whatever is paying them $300...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Th...

1.5
#1236143
Toyota Finance worked with me several times. While I was between jobs, they worked with me to keep my car.
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We appreciate you sharing your experience with us. We take pride in our customer service and strive to ensure our customers’ needs are met with courtesy and professionalism.If...

#1235944
I brought my 2016 Toyota Camry in January of 2016. From the the start, I noticed a few things wrong with my application. They kept changing my monthly payment, told me I still had to put $2000 down AFTER trading in my 2012 Toyota Yaris that only had 20,000 miles in it....
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Anonymous
Anonymous

Nightmare of a company!!!!!!!!

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Th...

2.0
#1228806
I have been a customer since September 2017 where I have been extremely displeased. I am suppose to refinance my vehicle were I inquired to Southeast Toyota Finance where they told me that they have nothing to do with that. I was told to reach out to the car company...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the number below.Th...

2.9
I liked
  • Making payments is easy
I didn't like
  • Awful to deal with
#1219310
My name is Stacy I have been with Southeast Toyota for 3 years going on four, I have made my car payment for the first two and a half years with no problems before I hit a bad battle with domestic violence that me and my family had to endure and recently just left I...
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#1216544