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They will hold your statement after statement date to increase daily fee, then push next due date out so that daily fees add up ( simple interest). Contacted them sent detail but dates dont add up. If you pay extra you will pay more interest. Just horrible experience ....
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Anonymous
Anonymous

This makes NO SENSE! Your payment is due the same day every month as per the contract! It DOES NOT CHANGE every month. Not paying on time causes extra interest to be generated...

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

1.4
#1377549
**STAY FROM THIS COMPANY AT ALL COSTS** The biggest mistake I ever made in my life was leasing a Camry from these thieves. They hit me with a $978 charge at the end of lease term and wouldn't give me any break on that. The vehicle just had some normal wear, but...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

I didn't like
  • Dishonesty
#1376286
Bought a car from toyota..great salesman...loan co. is another story! We had to move with a very short notice after IRMA related home damages. Called to get a one month loan deferred. I was told it would be no problem, never been late in 24 payments. I then was told it...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

#1305041
Had Southeast Toyota Finance for the last 3 years for a 2015 Toyota Corolla. To try and make this short and to the point is difficult. The 2015 Toyota was In perfect condition when returned-one scratch that dealer was going to fix - did not. I was never late on my...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

#1302316
How does this company remain open? I received a call from a Rep & she said, " I had a delayed payment of 27 days." I informed the Rep I made a payment like I always do on time -payment (on- line) and payment confirmed . I asked to speak with a Supervisor and was placed...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

#1291921
Southeast Toyota Finance - Firm claims not to have received lease payoff
Car was returned via dealership with documents dated April 22nd. Remaining payments were made and a new vehicle was purchased with the understanding that the lease was terminated. As of June 20th, I continue to receive requests for payment and now threats to report to...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

#1289563
Tengo un camry 2018 y puse el pago automatico y me decia en la pagina que tenia que realizar el primer pago manual y luego los demas seguian automatico la cual no fue asi me sacaron los dos pago nos ostante llamo y me dice que tengo que esperar que se procese que llame...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

#1280053
SETF financed my Toyota RAV. They showed my payoff online and I sent a personal check for the amount thinking that I was paying them off. They sent a release of lien to the state of GA and the state of GA sent me the title to the car. SETF sent me a payoff letter...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

1.0
I didn't like
  • Accounting practices
#1268254
Auto payment. They cannot even get that right. Every month it gets rejected. I would go back to GM Financial in an instant. When you call customer service, they act like they are in a fog. Customer service is inept. Had I known it would be so difficult, I would have...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

1.0
I didn't like
  • Customer service
#1267916

Contact Southeast Toyota Finance

Mailing Address:
Southeast Toyota Finance
PO Box 991817
Mobile, Alabama 36691-8817
United States
Phone:
(800) 686-3494
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This is the worst company to deal with. Their customer service and representatives are horrendous to speak with. My husband has been dealing with them for past 2 months trying to get the right information and instructions so by the end of his lease he would be...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

CertainHippopotamus
CertainHippopotamus

I have also had a worst experience with them. I strongly recommend everyone not to do business with this company.

1.0
#1267823