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1.7
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Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End
Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End
Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End
Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End
Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End
Southeast Toyota Finance - SETF Expects the Car to be Brand New at Lease End

Update by user May 10, 2018

I will definitely never buy a car through SETF for the rest of my life. Right now, I am not even sure if I will ever buy a Toyota again.

This was my first brand new car.

By the way I was looking at a 2018 Toyota 4Runner at Atlanta Toyota, but decided to hold off. Now I...

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2 comments
SETFCustomerExperience
#1487163

Our records indicate that you have spoken with a representative in regards to your concern. If you have any further questions or concerns, please contact us.Thank you,Southeast Toyota Finance1-800-686-3494

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Review
#1251917 Review #1251917 is a subjective opinion of poster.
Service
Southeast Toyota Finance Auto Leasing
Pros
  • Product
Cons
  • Lack of compassion
  • Complete and utter lack of customer support
  • Payment center
Reason of review
Poor customer service
Loss
$978
Preferred solution
Price reduction
Tags
  • High Fees
  • Cruel And Crude
  • Toyota Camy Lease
  • Lease End Fees

Southeast Toyota Finance in Riverview, Florida - Be careful

1.0
Details
Pushy don’t ask questions type of sales strategy. Very old school style that allows pleanty of opportunity for corruption overpriced car sales and fake add ons Lots and lots of fictitious paperwork and charges unrelateable fees. Macho attitudes that separates spouses from sharing ideas. The Toyota product is excellent love their vehicles very reliable problem free vehicles. Amazing service center absolutely amazing service center great and comfortable waiting areas food court and lounge positive vibes friendly helpful parts dept. but cut throat sales
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1 comment
SETFCustomerExperience
#1775674

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

Review
#1704876 Review #1704876 is a subjective opinion of poster.
Service
Southeast Toyota Finance Leasing
This company is repossessing my husbands car and won’t let us pay the full amount last due which is only 800.00! They said they closed loan and we have to pay off entire 10,000.00 balance to keep car!! We have the money for past due. Clearly this company doesn’t care...
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5 comments
Anonymous
#1774013

Nooo clearly you don't care about paying your bills. ONLY $800.

ONLY?

But you have "hardships" and didn't pay it or communicate. Sucks to be you I guess?

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Review
#1701960 Review #1701960 is a subjective opinion of poster.
Product
Southeast Toyota Finance Account
Cons
  • Terrible company
Reason of review
Poor customer service
Loss
$11000
Preferred solution
Keep trying to pay past due amount

Southeast Toyota Finance - No customer service at all on Sundays

1.2
Details
I’m trying to make a payment today. I’ve never made a late payment in three years. But for some reason today my ZIP Code does not match my account number. I’ve tried it five times. I’ve never had any problem in three years. But because I can’t reach a customer service rep today .Im forced to get a matter straight tomorrow.Making my payment late. My name is Mark my phone number is 828-358-8733. And I’m sure no one will contact me back
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1 comment
SETFCustomerExperience
#1772078

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

Review
#1698229 Review #1698229 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I DON'T CARE HOW DESPERATE YOU ARE FOR A CAR, AND HOW SWEET THE DEAL MAYBE............I BEG YOU NOT TO DO BUSINESS WITH THEM! I had been through a lot of financial hardships such as being laid off and couldn't find employment, I had moved, and then I was robbed. I...
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1 comment
SETFCustomerExperience
#1772076

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

Review
#1696428 Review #1696428 is a subjective opinion of poster.
Service
Southeast Toyota Finance Customer Care
Pros
  • Easy to get car
Cons
  • Dishonesty
  • No communication
  • Greedy
Reason of review
Unethical practices
Loss
$15
Preferred solution
Provide documentation requested, pay on actual value of car (which has been paid by monthly payments), pay what I owe MINUS repossession fees and SETF keeps their agreement. Do not come after me for deficiency and place this on my credit report.
Tags
  • High Fees
  • 2015 Toyota Corolla

Southeast Toyota Finance in Owensboro, Kentucky - Pay off

1.0
Details
I was unable to give my account number as I was at the dealer in our home town , Paducah Ky. We leased our vehicle in Orlando. I could not get to a live person to give personal information so we could get the payoff
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1 comment
SETFCustomerExperience
#1766772

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

Review
#1688225 Review #1688225 is a subjective opinion of poster.
Service
Southeast Toyota Finance Leasing

Southeast Toyota Finance - Make a payment

1.0
Details
I needed to make. A payment that went online to office closed and I went online to to my account and my password and my username do not match I'm looking to make a payment because this is the due date thank you very much
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1 comment
SETFCustomerExperience
#1762500

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

Review
#1681030 Review #1681030 is a subjective opinion of poster.
Product
Southeast Toyota Finance Account
Cons
  • Payment center
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

Southeast Toyota Finance in Charlotte, North Carolina - Payment

Need to change my adress. My new adress is 4703 chapel grove rd gastonia nc 28052. Thanks
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1 comment
SETFCustomerExperience
#1760624

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

Review
#1676473 Review #1676473 is a subjective opinion of poster.

Southeast Toyota Finance - Payoff

Need payoff on a Saturday no one working. Once again disappointed by this company.
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1 comment
SETFCustomerExperience
#1755349

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

Review
#1666299 Review #1666299 is a subjective opinion of poster.
Service
Southeast Toyota Finance Customer Care
Cons
  • Horrible people
Reason of review
Poor customer service
Tags
  • No Urgency
  • Worst Customer Service

Southeast Toyota Finance in Killeen, Texas - Voluntary Surrender Van Balance

Last year I was medically retired from the Army and going through a divorce. During that time due transitioning from the Army and being unemployed I had to Voluntarily Surrender my Toyota Sienna. This week I entered into a credit consolidation program and was stunned from what I was told from the credit counselor. He informed me that Southeast Toyota Finance stated that they wanted $700 a month from me for a balance of 24, 938.00 which is has to be a mistake! I am pretty sure that with repossessions they either auction off the vehicle or resell them. So how is it I still owe 24, 938.00? This seems too me that this finance company are scamming the American consumers. I guess myself and others who might be in a similar situation needs to get legal guidance regarding this.
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1 comment
SETFCustomerExperience
#1755357

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

Review
#1665734 Review #1665734 is a subjective opinion of poster.

Contact Southeast Toyota Finance Customer Service

Mailing Address:
Southeast Toyota Finance
PO Box 991817
Mobile, Alabama 36691-8817
United States
Phone:
(800) 686-3494
All Southeast Toyota Finance Contacts

Southeast Toyota Finance Products and Services Reviews

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Southeast Toyota Finance - Payment question

I’m am so sorry from the non payment but I’ve been dealing with fraud to my bank account and in the process of trying to resolve and possibly open another account but currently my account and funds are frozen at the moment I tried to resolve it a fast as possible to make the payment I apologize
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1 comment
SETFCustomerExperience
#1753098

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

Review
#1663762 Review #1663762 is a subjective opinion of poster.