filters
State:
Show
City:
Show
Product:
Show
Good afternoon, I have a problem with a car. it was my dads car and he has passed away now when i called the place to find out about a car title. i was told to send the death Certifictes to the office and they would realease a lean on the car. so i sent out the proof....
Read more
SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

I received a called from a SETF rep. After verification, I proceed to advise the rep of my conversation with the rep that I spoke to in the beginning of October that because of Hurricane Florence, I was not able to go into work. However, I will make a double payment in...
Read more
SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

1.7
#1390794
Father was leased a car even though admitted to having cognitive decline, asked what happens if could not drive, dealer said would take it back, fast forward and Dad passes, dealer takes it back, car in good shape, but SETF auctions, says they are short $X and tacks on...
Read more
SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

The documentation can be faxed to (314) 702-4622. Please include the account number on all correspondence.

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

#1390644
I regret ever financing my car through this people. They are the devil themselves. The customer service are the worse and they yell at you when they know they did you wrong. They never apologize for what they know they did wrong and always try to justify their actions....
Read more
SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

1.0
#1387256
They will hold your statement after statement date to increase daily fee, then push next due date out so that daily fees add up ( simple interest). Contacted them sent detail but dates dont add up. If you pay extra you will pay more interest. Just horrible experience ....
Read more
Anonymous
Anonymous

This makes NO SENSE! Your payment is due the same day every month as per the contract! It DOES NOT CHANGE every month. Not paying on time causes extra interest to be generated...

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

1.4
#1377549
**STAY FROM THIS COMPANY AT ALL COSTS** The biggest mistake I ever made in my life was leasing a Camry from these thieves. They hit me with a $978 charge at the end of lease term and wouldn't give me any break on that. The vehicle just had some normal wear, but...
Read more
SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

I didn't like
  • Dishonesty
#1376286
Purchased brand new 2017 Toyota Tacoma at AutoNation Pinellas Park Dealership with a guaranteed 3 year maintenance warranty with purchase, this dealership did not provide service for first maintenance on vehicle as well as I was harassed by the Manager Paul in the...
Read more
#1365669
Hi, I have paid off my balance on August 22 and the check was processed after a week. It's now almost a month - I did not receive my title yet. I tried calling the support center, The wait time is infinite - couple of time I have waited over 45 mintues and dropped. I...
Read more
2.9
#1362247
End Lease Vehicle Inspection: New Key Fob Inspection Requirement. I did not know it was a requirement that the inspector see 2 key FOBs on the vehicle inspection. I told him it was upstairs. He made no mention that he had to see it. When I turned in my lease, I gave...
Read more
#1361311

Contact Southeast Toyota Finance

Mailing Address:
Southeast Toyota Finance
PO Box 991817
Mobile, Alabama 36691-8817
United States
Phone:
(800) 686-3494
More

Southeast Toyota Finance Products and Services

Show

Southeast Toyota Finance - Claims excess wear at turn in.

Southeast Toyota Finance - Claims excess wear at turn in.
I leased a 2015 Toyota corolla le for 3 years and only put 25 thousand miles on it when I was given 36 thousand. The car was in perfect condition and they claimed excessive wear and tear. I'm not paying for excessive wear and tear.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1347775