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Southeast Toyota Finance - Claims excess wear at turn in.

Southeast Toyota Finance - Claims excess wear at turn in.
I leased a 2015 Toyota corolla le for 3 years and only put 25 thousand miles on it when I was given 36 thousand. The car was in perfect condition and they claimed excessive wear and tear. I'm not paying for excessive wear and tear.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1347775
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Southeast Toyota Finance - Make a payment

SETF has the most difficult online and automated payment services I have ever used. It is to difficult and has avoided me from making a payment for the last two months because of issues that truly shouldn’t be this difficult to resolve
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1345837
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Southeast Toyota Finance - Make a payment

I have never seen an online payment service or an automated payment service that is so difficult. This is the second month I have not been able to make a payment due to issues with both online and automated services.
2.6
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1345833
I have had two new Corollas thru these people.I have always paid on time. Now unemployed for a few months, but always paid on time..Emailed and called more than once to let them know July payment would be late and I would pay as I could. Paid all my $450 payment but...
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2.3
I liked
  • Making payments is easy
I didn't like
  • Rude representatives
  • Customer services
#1345505
Southeast Toyota Finance - Will never Suggest this company to anyone
Will not Suggest this company to anyone ! My Toyota Camry 2017 was in a car accident and Geico paid over 17’000 to this Company , and GAP well they paid under 10’000 leaving us still at $700 left . Which I Believe is interest . My car accident with the lawyer we’re...
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Anonymous
Anonymous

Sorry for typos if you even understand what I was saying.

1.1
#1337291
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Southeast Toyota Finance - Very disappointed in trying to deal with payment department

Talked several times sent proof of payments still insisting we are late on payments not true have it on bank account
#1335674
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Southeast Toyota Finance - Never answers phone

Why have a number listed to contact you all of we’re having issues and you not answer?! I’ve been on hold for 2 hours. Is there really a customer service department??
1.0
Details
Customer service
#1328339
I owned a 2017 Toyota Corolla and for financial and medical reasons I had to surrender the car. The representatives and supervisors at Southeast Toyota Finance were so rude and unaccommodating that I will never deal with Toyota again in my life. I never want to own...
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I wish I could have read these posts before getting my car loan through them. Even though you get to talk to a real person on their customer service line they do not act like real people. You can easily tell that they are only reading automated answers from a script on...
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Anonymous
Anonymous

Just wanted to make a payment, would not take payment unless I was the actual customer on the account, even though I drive the dern car every day. I have never heard of a comp...

1.0
I didn't like
  • Customer service is awful
  • Customer services
  • Are insensitive towards customers
#1320404

Contact Southeast Toyota Finance

Mailing Address:
Southeast Toyota Finance
PO Box 991817
Mobile, Alabama 36691-8817
United States
Phone:
(800) 686-3494
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Southeast Toyota Finance Products and Services

I attempted to make a my normal early payment (as I do every month-I stay 1 Month ahead) and I use their automated electronic check bill pay option (because no one wanted to take my payment themselves) and I received my confirmation number. That to me is a sign that my...
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1.0
#1319240