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I returned my vehicle to the dealer (Sun Toyota - New Port Richey, FL, for end of lease return to you (end of lease is March 2018). The car was pre-inspected and had a clean inspection. I previously sent an email to you to find out what's next as I still have a couple...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We apologize. The correct telephone number is 1-800-686-3494.Thank YouSoutheast Toyota Finance

SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Our records indicate you have spoken with a representative in regards to your concern. If you have any further questions, please contact us.Thank YouSoutheast Toyota Finance1-...

1.0
I didn't like
  • Being ignored by setf
#1165508
I missed two car payments: I take full responsibility for that. My car was repossessed and I was very understanding that this was the consequence of me breaching my payment agreement. 2 days after my car was repoed I was given a quote to reinstate my car- I had the...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Your post was recently brought to our attention and we would like the opportunity to discuss your experience. Please provide the contact number associated with your account or...

#1158660
Leased Toyota Camry from SETF and primarily used for drive to office and back. Have a second bigger family car and this was used by single driver and single purpose to commute to office. Meaning the car was in excellent condition especially with yearly detailing done....
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are sorry to hear of your dissatisfaction. Should you have future questions or concerns, please contact us at the number below.Thank YouSoutheast Toyota Finance1-800-686-34...

1.6
#1156927

Southeast Toyota Finance - Bip bip every 3 seconds

Southeast Toyota Finance
#1166030
Bip bip bip assholle in the other side of the line bip bip
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Southeast Toyota Finance - Very bad

Southeast Toyota Finance
#1163605
I wanted to faince a GMC truck and then u hand the keys to a truck and then tale of away that's *** up
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Southeast Toyota Finance - Customer service agents

Southeast Toyota Finance
#1157512
1.0
Details
Customer service agents told me off, told me to *** my self. These people are sick
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Southeast Toyota Finance - Took out a double panement

Southeast Toyota Finance
#1157326
Their computer system had a glitch and double charged my account now it's got my account messed up and they're telling me they're going to send me a check which does me no good they should credit it back to my bank account just how they got it
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I kept receiving late payment letters when all my payments are on time. I had contacted several times the SEFT customer services number in Mobile AL and I told them that I want to dispute the total amount due $1065.24. However, they told that someone will discuss the...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are sorry to hear of your experience. Please contact us at the number below to discuss your concerns.Thank YouSoutheast Toyota Finance1-800-686-3494

I didn't like
  • Customer services
  • Payment center
#1149489
My list of complains with this company is endless at this point. My car was repossessed ok. I paid my car in full in order to get it back 6 days before the car was set to go to auction, my release was sent to the repossession company the following day, I called...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are sorry to hear of your experience and welcome the opportunity to discuss. Please provide the contact telephone number associated with your account or contact us at the n...

1.0
#1148953
I tried signing into the SETF site and was prompted with a message that said "account deactivated." I called the Customer Service number on the website and was told that they deactivated my account. I have not been able to make a lease payment for the month of...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are sorry to hear of your experience. In order for us to better assist you, please provide the contact telephone number associated with your account or contact us at the n...

Need to simplify, improve, at least make workable the set-up to make auto payments for leased Toyota Rav 4 leased from Toyota of Melbourne (FL). Not sure I will ever deal with Toyota again. The Finance Company's website out of Mobile, AL is not user friendly. A really...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are sorry to hear of your experience. Please provide the telephone number associated with your account or contact us at the number below. Thank You Southeast Toyota Finance...

#1145416
The minute you get a live representative they ask in a very curt unwelcoming way how they may help you. With disgust in there voice and a tone as if you are bugging them the continue to ask questions. I was even told I wasted 3 minutes while I was on the phone while I...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are concerned and sorry to hear of your experience. In the future, if you consider discussing your experience, please contact us at the number below.Thank YouSoutheast Toyo...

1.0
I didn't like
  • Anything i experienced on the phone your representatives
#1139724
Toyota stopped sending me my paper statement without my consent as of July,15,2017.i sent an email to them on August,14,2017.They said they would correct this matter in 4-7 business days.So far it's never happened.I have tried to call customer service.The recording...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are sorry to hear of your experience and welcome the opportunity to discuss concerns or questions. A representative will contact you in regards to your account. Thank YouS...

I liked
  • Frustrating
#1130627

Contact Southeast Toyota Finance

Mailing Address:
Southeast Toyota Finance
PO Box 991817
Mobile, Alabama 36691-8817
United States
Phone:
(800) 686-3494
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Just off phone with SET asking when would i receive letter of closing my account, to my amaze she explained that its taking a while because i owed them 16dollars .. mind you my car were totalled in Late August, Insurance, Gap and All my warranties left me with a...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

We are always disappointed when our customers are dissatisfied and we welcome the opportunity to discuss your concerns. Please provide a telephone number or contact us at the...

#1127062