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Purchased a new 2018 Toyota Highlander from Venice Toyota in February 2018. Now being told that vehicle title should have reflected World Omni and not SE Toyota as the lienholder. Now read that World Omni is going to merge and be called Southeast Toyota Finance. No...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

#1446523
I need to make a payment online on my lease, but i lost my login information
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

#1443321
Had a vehicle repossessed on Jan 2, 2018 and was advised at 0700 my car was eligible for reclaim. They advised they would not know the exact total for 24-48 hours ( which seemed odd. I have called 3 times since then and been nice (since I did get myself into this) and...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

3.4
#1440799
My mother recently passed away and when I sought out SE Toyota's customer service department to discuss the options for transferring her loans, they were no help at all. 6 calls over many months that went absolutely nowhere. Their lack of customer service, guidance,...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

1.0
I didn't like
  • Customer services
  • Inability to produce title after loan was paid
#1440714
They are unfair to me. I had a perfect pay score with them until I lost my job and then found a new one. Missed 2 months of payments , then caught up with one. I was 75 days out and they said to take advantage of just paying the interests for 2 months so I could catch...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

1.0
I didn't like
  • Horrible people
#1439653
Its been two months and i still havent recieved my repossesion letter in the mail. Its the only thing holding me back from getting a new vehicle. This is very unacceptable.
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

One person tells you one thing another tells you another . Refuse to work with you . Never received any phone calls as I’m dealing with a sick mother pretty sad on there part. Perhaps get all your employees on the same page . Sucks cuz one day I’m told we will work...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

Anonymous
Anonymous

Where in the contract YOU agreed to does it say they will serve as your financial adviser, your mother, your father or your clergyman? YOU agreed to have them fund the loan, w...

1.0
#1430270
I moved for South Carolina and need to register my vehicle in Virginia. I don't have the title since I'm still making payments. How do I get the vehicle registered?
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

#1413997
Right now. I have made several attempts to call and it won't allow me to.
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

#1412416

Contact Southeast Toyota Finance

Mailing Address:
Southeast Toyota Finance
PO Box 991817
Mobile, Alabama 36691-8817
United States
Phone:
(800) 686-3494
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Southeast Toyota Finance Products and Services

The car was paid off on August 3rd, today is November 29th. I sent in all the paperwork requested three months ago. They acknowledge that the car was paid off. I still cant get them to release the title. Its one excuse after another. As long as the title is in their...
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SETFCustomerExperience
SETFCustomerExperience
Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy ...

1.0
I didn't like
  • Did not release title
  • Payment center
  • Car was paid off
#1410473