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Summary of Southeast Toyota Finance Customer Service Calls

300 TOTAL CALLS
82% SUCCESSFUL CONNECTIONS
03:41 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Southeast Toyota Finance to Ask about:

Payments and Charges:

  • “Need to make a payment and I’m locked out of my account”
  • “Payment for my car”
  • “Male a payment”

Account:

  • “Balance on my car”
  • “Can't log in, Don't know account number”
  • “Account deactivated”

Cancellation:

  • “Cancel old payment debit and new lease”

Staff:

  • “Customer service”

Return/ Replace:

  • “Return car”

Other:

  • “My last/final statement before payoff.”
  • “Need copy of title”
  • “Refinance”

About Southeast Toyota Finance

Top 5 Southeast Toyota Finance Services

Customer Care, Auto Leasing, Leasing, Auto Loan, Loan Refinance

Top 5 Southeast Toyota Finance Products

Account

Top 5 Likes about Southeast Toyota Finance

Product, Frustrating, Making payments is easy, Fair, Direct withdrawal

Top 5 Dislikes about Southeast Toyota Finance

Customer service, There lack of honesty, Very poor customer service, Poor customer relations, Complete and utter lack of customer support

Top 5 Related Companies

JM Family Enterprises, Jim Moran And Associates, Datascan Field Services, World Omni Financial, DataScan Of Alpharetta

Summary

SouthEast Toyota Finance is an operating division of World Omni Financial Corp., which was established in 1981 as the first import automotive captive finance company in the United States. The company offers financing to Toyota dealers and consumers in Alabama, Florida, Georgia, North Carolina and South Carolina. The company is considered to be among leading providers of retail and lease financing for new Toyota purchases within its operating footprint, consistently ranking at the top of its class in market share and dealer satisfaction. The company offers innovative finance programs including retail and lease programs, loyalty programs, college graduate and military rebate programs, and it has commitment to strong dealer relationships and customer service. The company's portfolio of dealer loans includes inventory financing, as well as working capital, real estate and construction loans.
Besides, SouthEast Toyota Finance provides many special offers such as Toyota Graduate program that offers flexible auto financing for college graduates.

Southeast Toyota Finance reviews and complaints

Southeast Toyota Finance is ranked 90 out of 2296 in Financial Services category

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