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Good afternoon, I have a problem with a car. it was my dads car and he has passed away now when i called the place to find out about a car title.

i was told to send the death Certifictes to the office and they would realease a lean on the car. so i sent out the proof. and now being told 20 different stories. i need the lean to be taken off the car.

i am not in charge of the car. now not sure whats going on. but that office really needs to get it together and be on the same page. i sent out the forms and need them back.

i was told the lien would be taken off. i really need the car title.

if Thank you. and for the lein to be removed.

Product or Service Mentioned: Southeast Toyota Finance Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 private and 1 public responses to the review from Nov 03.
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SETFCustomerExperience
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Southeast Toyota Finance Verified Representative

Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at 1-800-686-3494 so that we may further discuss your concerns.

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