Fort Myers Beach, Florida
Not resolved
1 comment

So far I'm sitting on hold for 24 minutes with no one to help me. These crooks have overcharged my mom for tire rash???

She traded in a 2014 Toyota Carolla with 6,000 miles and they brow beat her to do it so they could get her to take a 1 year old car off their lot. When they couldn't find any blemishes they made up tire rash and are billing her for $53.01. Mind you the car checked out fine at the dealership...

Who are these people? If they get that from everyone it's no wonder it is now 27 minutes holding because everyone and their brother has to be pissed off!

Reason of review: Poor customer service.

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SETFCustomerExperience
#1200377

I would be happy to go over any questions or concerns that you or your mother may have regarding the 2014 Toyota Corolla. Please feel free to contact me directly at your convenience.

Thank you,

Customer Experience Escalations

1-800-267-0855 ext. 1204343